SHIPPING: Goods will be shipped out from store within 1-2 Working Days after payment has been confirmed by email. Sometime additional 1-2 working days is required during peak seasons like SALE period, Seasonal period....etc.
Tracking number will be advised via email for tracking purpose after your goods shipped. Please track your parcels online or call the courier service company.
SKYNET: http://www.Skynet.com.my
POS LAJU: http://www.Pos.com.my
Take note No shipment on Wednesday, Sunday & Public Holiday. Local Shipping (with effective 25th Aug 2010)
All items will be sent via courier service - either by Skynet or Pos Laju depends on buyer's destination. Buyer pays shipping fees, FLAT RATE @ RM 5 for West Malaysia (Up To 3 Kg) and RM 7.50 for East Malaysia (Up To 2 Kg). (Additional charges will be imposed @ RM5 per kg)
FAQ: Can I combine 2 or more orders to save shipping charges?
Ans: Yes you can but please do not submit too many different orders that consists of only 1 or 2 products per order. Please review your shopping cart carefully before check out. Select Combine Shipping during check out for subsequent order & remind us after making payment.
International shipping via Registered Air Mail (Worldwide)
Kindly change the currency to USD, AUD or EUR. Goods will be shipped within 3 days after payment has been confirmed by email. Buyer pays shipping fees (to be advised by email). Weight cost will be calculated & emailed to buyer together with payment details. Allow a longer time frame for international postal service (about 7-10 working days depending on location). - Handling charges of USD1.00~2.00 will be imposed for each shipment.
Typical Rate based on 300 grams and 600 grams respectively: 1. USA RM25.00 (300g) / RM46.00 (600g) 2. Australia RM15.00 (300g) / RM25.00 (600g) 3. Europe RM19.00 (300g) / RM34.00 (600g) International shipping via DHL (Worldwide)
Kindly change the currency to USD, AUD or EUR. Goods will be shipped within 3 days after payment has been confirmed by email. Buyer pays shipping fees (to be advised by email). Weight cost will be calculated & emailed to buyer together with payment details. Allow a longer time frame for international postal service (about 3-5 working days depending on location). - Handling charges of USD1.00~2.00 will be imposed for each shipment.
Typical Rate based on 300 grams and 600 grams respectively (in major cities): 1. USA
2. Australia 3. UK 4. Italy
* Please inquire within as the rate fluctuate.
EXCHANGE POLICY: Beading.com.my is committed to produce & deliver quality products to your satisfaction. But in any case of dissatisfaction with any item you have purchased, simply mail it back to us with the Original Packing within 14 days upon reception. We will honor your request for an exchange or refund. No question asked! Each item can only be exchanged once. All returned merchandise must be sent back in its original container/bag, in a completely unaltered state by registered mail / courier service. Beading.com.my is not responsible for postage on returned items. Returned item may be exchanged for one that is of lower, equal or higher or equal value. You are required to top up the difference in price. Refund will be given if the value of the exchanged item is lower than the original item purchased (to be enclosed in a return envelope) You will bear the shipping cost for the exchange of item. The following items are not exchangeable/refundable: VCDs/DVDs, Books, Magazines, eBook/eTutorials due to copyright issue.
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